$15.50/hour | Customer Service Rep | No Weekends!

Position: Customer Service Representative 

Location: Saraland, AL

Pay: $15.50/hour

Experience: Customer service experience preferred; phone-related customer service is a huge plus 

Education: High school diploma or equivalent 

Type: Full-time; Contract  

Schedule: Monday - Friday, 8:00am to 5:00pm (Ability to work OT as needed)

Clark Personnel is seeking a Customer Service Representative to join a growing and dynamic team!   

Job Description:  

1. Take orders via phone, fax, mail, and email and enter order samples
2. Answer phone calls and follow up with customers regarding their orders as needed
3. Check stock for current, dropped, and promotional products
4. Monitor orders and ensure shipping occurs within 24-48 hours
5. Respond promptly to inquiries, verify accounts, and handle and resolve customer issues
6. Convert measurements and pricing
7. Provide pricing and delivery information to customers
8. Expedite or cancel orders as needed
9. Communicate and coordinate with internal departments
10. Other duties as assigned or needed

Position Requirements:    

1. Professional communication (verbal and written) skills
2. Ability to type a minimum of 35 words per minute
3. Excellent problem-solving and decision-making abilities
4. Strong math skills (addition, subtraction, multiplication, and percentages)
5. Ability to follow directions and work independently
6. Time management and strong attention to detail

Clark Personnel is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.